Shipping policy

Shipping Policy

At RIVORA, we aim to provide reliable and transparent shipping for every order.

Processing Time
Orders are typically processed within 1–3 business days before shipment.

Estimated Delivery Time
Standard delivery is typically 7–14 business days after processing.

Delivery times are estimates and may vary due to carrier delays, customs, weather, high order volume, or other circumstances outside our control.

Shipping Rates
Standard shipping is $4.99.

Orders of $50 or more qualify for free standard shipping.

Tracking
When tracking information is available, it will be provided by email after your order has shipped.

Please allow some time for tracking updates to appear after shipment.

Address Accuracy
Customers are responsible for providing a complete and accurate shipping address at checkout.

RIVORA is not responsible for delays or delivery issues caused by incorrect or incomplete address information.

PO Boxes
Some products or shipping methods may not support delivery to PO Box addresses. A physical street address may be required.

International Shipping
At this time, shipping availability may be limited to destinations shown at checkout.

Questions About Shipping
If you have questions about your order or shipment, contact us at:

RIVORA
Puerto Rico, United States